The service and the provider of our website have changed.
JODEXNIS Versicherungsmakler GmbH is the new contact for ALL new inquiries.
As an existing customer, please use the following information for your inquiries and/or claims reports:
Telephone numbers:
* Germany: 0800 724 88 95
* Austria: 0800 601 117
* Switzerland: 0800 724 889
Mail addresses:
* Germany: support@simplesurance.com
* Austria: support@simplesurance.at
* Switzerland: support@simplesurance.ch
Portal only for existing customers of existing contracts (claims report, revocation, termination via formerly simplesurence GmbH):
https://customerportal.simplesurance.com/
iPhone 
Samsung Galaxy 
iPad 
Other 
Your benefits include
Quick assistance
You can easily report a claim regarding damage or loss around the clock. We ensure an immediate repair, replacement or compensation.
Complete protection
We’ve got you protected for damage, operating errors or loss due to theft: our coverage exceeds what is provided from warranty protection and manufacturer’s guarantee.
Up to 6 months
Do not worry if you don”t insure your device right away. We offer you the possibility to do so for up to 6 months after the purchase date.
Worldwide protection
Incidentally, the insurance is valid worldwide. So your device is also protected abroad, even when traveling or on holidays.
Has your device been damaged?
It is very easy:
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1In case of a claim, you can easily report what happened through the online form.
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2You will receive a shipping label for sending in your device to our authorized repair partner for free.
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3Your device will be assessed and repaired or replaced, if necessary, and shipped back to you.
Our insurance partners
